A member of the World Customer Service Rating Board shares some real life experience of actual standards of service being given by real companies and service personnel. Some deserve a bouquet while others should be shot.
Thursday, March 20, 2008
The Araprop experince at Menara Citibank.
I will update this topic as am awaiting response from its management.
Raymond Goh, Chief Executive of Asia Customer Service Rating Agency
Service, service, service!
Welcome. While this blog is designed to share the experiences of the author in customer service related affairs and happenings, it also strives to include interesting anecdotes and ideas to elevate the levels of service. Happy reading.